- Shipping & Returns
Shipping & Returns
Star Home Products offers simple flat-rate shipping:
United States Ground $20 3-5 working days
United States Express $40 1-2 working days
United States Overnight $80 1 working day
Canada $30 3-5 working days
International Express $100 3-5 working days
For expedited shipping, please select those options at checkout. We will ship items in stock within 2 business days of the order being placed. We try to ensure information on the website is accurate at all times. However, if any of the items you order are out of stock we will contact you, and you may at that time request a credit or refund for the out of stock items or have them placed on backorder. We will alert you if an unexpected delay occurs.
We want to ensure you are completely satisfied with every purchase you make from Star Home Products. If the product you've ordered does not meet your expectations, you may return it, at your expense, via UPS or FedEx within 14 days of receipt of your purchase. We will gladly exchange it or issue a full refund, as long as the product is returned in the original packaging in as-new sellable condition and has not been used or laundered (Federal law prohibits resale of used textiles).
We cannot accept returns of custom items unless the merchandise is defective.
Sales tax is automatically applied when your STAR HOME order is shipped to Florida.
Sales shipping to all other states in the USA are tax exempt.